Refund policy
Refund Policy
All sales are final.
Each item is custom-made to order (print-on-demand), so we do not accept returns or exchanges for reasons such as incorrect size selection or change of mind.
If your item arrives damaged, defective, or with a printing issue, we will gladly offer a replacement or a full refund.
To request a replacement or refund, please contact us within 7 days of delivery at:
support@brainrotclub.store
Include:
-
your order number
-
clear photos showing the issue
We’ll review your request and resolve it as quickly as possible.
Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Shipping fees are non-refundable.